Frequently Asked Questions
Rest assured that any question or concern has an answer that will best assist and instill confidence when you order with us. Here are some commonly asked questions but if you have a personalized question or concern please feel free to reach out to us via our contact us! 📥
📌Note: For Christmas company order fulfilment please place orders 2 to 4 weeks in advance to ensure item outsourcing and customization.
📌How soon can I receive my order?
For our in warehouse availability, those are readily prepared with what's available on hand. With orders placed in the morning they can be delivered that same afternoon if local to the Antelope Valley area. Los Angeles and Orange County areas are scheduled in advance. Please see list below for further information.
| Location | Delivery Fee |
| Palmdale/Lancaster | $15.00+ |
| Los Angeles (60 mile radius) | $30.00-$60.00+ |
| Orange County | $60.00-$100.00+ |
Fees subject to change to factor in for delivery location, miles and gas prices.
📌How am I made aware my basket has arrived?
Our deliveries start at 10:00 am and transcend from there, depending on the location of drop off. Once our driver has dropped off the order a picture will be taken of the delivery and sent to the sender of the basket to ensure that it went well and has arrived!
📌How do I go about with placing a large order?
Do you have a company party coming up? Family reunion? We are able to work in a wholesale purchase and are able to accommodate any size order should you need. To best be able to assist with order quantity you could contact us here.
📌How do I know my order will arrive safe and as pictured?
For deliveries locally and in the Los Angeles/Orange County area, your baskets are loaded up into the company delivery van and secured down to prohibit them sliding during transportation. For shipping we package up the boxes with care and anticipation of hectic handling of the package. We fit each package to size with the box and basket to not allow space for moving around, fill with bubble bags and label that ensures the package remains upright and not jostled.
📌What type of formats of payment are available?
We accept all types of payments! We do have square to accept contactless payments and accept payments in store.
📌How soon in advance do I need to place my order for a holiday?
The holidays are busy for all, thus we would need orders placed 2 weeks in advanced to ensure we have ample time to get your order in as it is the gift giving season.
📌Am I able to get my order delivered? Is there any additional delivery fees?
Yes! Your order can be available for delivery. We do offer local delivery in the surrounding Palmdale and Lancaster area at a fee starting at $15.00. As well as we delivery to the surrounding Los Angeles area within 60 mile radius of it, at an attached fee starting at $60.00. If needed we venture out to the Orange County area for a fee range starting of $60.00-$100.00. *All fees subject to change as they factor in delivery time and gas mileages/prices.
📌How long will my order take to get shipped? Is there a way to track my order?
Here at Confetti's we take pride in being able to source out different couriers to best suit our customers time frame for gift basket arrival. That being said shipping arrival times are subject to the courier and tracking and shipping info will be sent out via email once it has left our warehouse and with the carrier.
